Here you can learn about Technical Support Engineer Job Role And Responsibilities. what is the role of a IT Engineer in Technical Support Engineer Job Role and how he will manage the thing in the orgainisation. Technical Support Engineer Job Role And Responsibilities are most commonly know by engineers in The IT Industry. Hope you like the video. we are try to share best knowledge for the Technical Support Engineer Job Role And Responsibilities for you and only for you... so o ahead and watch the full video.
Views: 9036 Abhimanyu Gautam
Job Roles For Technical Support: Know more about job roles and responsibility in Customer Service. Coming to Technical Support opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Technical Support. Technical support specialist has been one of the huge growing career paths these days. Candidates getting to career in technical support can read through a few details about the same job. A technical support officer is one who offers technical support to users by ways of answering their queries and helping them trouble shoot the problems. They help in maintaining work stations and LAN connections. Technical support officers help solve issues of customers who call up from other continents. They take up the responsibility in identifying the issues, researching and guiding the client in finding the solution for the problem. The also make an entry of the client details and the hindrance that popped up for them, they help in improving the system performance and updating knowledge. The main skills required for a technical support officer are verbal communication, problem solving, help desk experience, LAN knowledge, operating systems, customer service, system administration, and phone skills. The main educational qualification to shine as a technical support officer is a bachelor degree in computer science, or information system. A computer training program with appropriate skills can be an added advantage for the candidate. The annual salary for a technical support officer is about Rs 238 756 and the career progression is always good. The salary changes when the candidate moves to higher positions. From the role of a technical support officer, the employee can gain entry into a senior technical support officer, where then with their excellent performance can move over to Team lead. Being a technical support, one can also get to shift to other areas in IT such as programming, technical sales, system administration, and more. The employees are given training with the speed of new development in IT. There are new courses being popped up which can be appropriate to this role such as customer support specialists, help desk analyst, help desk manager and lot more, all these courses can be a beneficial aspect for getting recruited. With a good amount of salary the work can be in various shifts as they work for multinational companies with customers across the globe. The technical support officers are offered food, transport such as pick up and drop since the office shift varies and also attractive salary. All these facts lure in more candidates for this job who possess good communication skills. There are plenteous companies that are recruiting technical support officers with all the above mentioned amenities for them. A few of them are • IBM • CTS • TCS • Dell • Genpact • Tech Mahindra • Matica solution • Convergys India services • India bulls technology solutions Ltd • Amadeus India ltd • Quatrro global services ltd • Innovazion research pvt ltd There are a number of technical support opportunities available for computer graduates which can be a perfect base for them to grow in future. One can research and get to know the various technical support opportunities in India as well as abroad. This career has a quick growth where young technical support officers grow up quickly and get to greater heights in short period of time. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Views: 104528 Freshersworld.com Jobs & Careers
Here is a video on “ How Bpo job is different from a Technical support job ?” by Arunabha Bhattacharjee which is brought you by Freshersworld.com – The No.1 Job portal for Entry Level hiring in India (To Register : https://www.freshersworld.com?src=Youtube ). Arunabha Bhattacharjee is one of the youngest motivational speaker in India. He is awarded by the human council of india and as well as NIEA for the book “LIFE IS YOU”. He is an active member of TEDx.Check out his intellectual speech on How Bpo job is different from a Technical support job ? Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
Views: 32510 Freshersworld.com Jobs & Careers
Google IT Support Professional Certificate https://www.coursera.org/specializations/google-it-support This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place. If you’re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google. Through a dynamic mix of video lectures, quizzes, and hand-on labs and widgets, this program will introduce you to troubleshooting and customer service, networking, operating systems, system administration, automation, and security. Along the way, you’ll hear from Googlers with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping off point for their careers. They’re excited to go on this journey with you, as you invest in your future by achieving an end-of-program certificate. Course 1 - IT Technical Support Fundamentals In this course, you’ll be introduced to the world of Information Technology, or IT. This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, and job-related skills. You’ll also learn about the history of computers, and the pioneers who shaped the world of computing that we know today. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this IT Support Professional Certificate. By the end of this course, you’ll be able to: - understand how the binary system works. - assemble a computer from scratch. - choose and install an operating system on a computer. - understand what the Internet is, how it works, and the impact it has in the modern world. - learn how applications are created and how they work under the hood of our computer. - utilize common problem-solving methodologies and soft skills in an Information Technology setting. Who is this class for: This program is intended for beginners who are interested in developing the skills necessary to perform entry-level IT support. No pre-requisite knowledge is required. However, if you do have some familiarity with IT, you can skip through
Views: 7531 intrigano
Production support is the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. A production support person/team is responsible for receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and database administrators. This video is targeted to blind users. Attribution: Article text available under CC-BY-SA Creative Commons image source in video
Views: 8782 Audiopedia
See more, ask questions, and apply at: http://www.ongig.com/jobs/BMC-Software/Senior-Technical-Support-Analyst-Global
Views: 142 OngigTV
In this video I plan to give you a bit of in-site to my job responsibility as an IT Support Specialist. ---------------- 🔥🔥Start a 10-day free trial at Pluralsight - Over 5,000 Courses Available 🔥🔥pluralsight.pxf.io/itcareerskills (affiliate link) 💗Please consider supporting our channel!💗 Paypal Donations Durning Live Streams @ https://streamlabs.com/itcareerskills IT Career Skills Merchandise: https://teespring.com/stores/it-career-skills 📖Top Book Recommendations!(Affiliate links below) Phishing Dark Waters https://amzn.to/2T44skJ 101 Labs for the Cisco CCNA Exam 2nd Edition https://amzn.to/2Ejcazy CCNA Routing and Switching Portable Command Guide https://amzn.to/2GR9DOI --------------- 🎥The equipment used in this video is as follows (Affiliate links below) Canon EOS Rebel SL2 DSLR (Main Camara) https://amzn.to/2EiRkQO Logitech HD Pro Webcam C920 (Live Stream Camara) https://amzn.to/2GSrnZR NEEWER CN-216 216PCS LED Dimmable Ultra High Power Panel https://amzn.to/2GSURXQ Rode VideoMicro Compact On-Camera Microphone (Main Microphone) https://amzn.to/2NeG0rG TONOR Professional Studio Condenser Microphone Computer (Main Live Stream Mic) https://amzn.to/2Ej165c Blue Snowball USB Microphone (Travle Live Stream Mic) https://amzn.to/2GQFJtL --------------- Thank you for visiting our YouTube channel. Please see below for more places to find us: Facebook: https://www.facebook.com/ITCareerSkills/ Twitter: https://twitter.com/ITCareerSkills Website: http://itcareerskills.net/ --------------- Intro Music: Track: Raven & Kreyn - Muffin [NCS Release] Music provided by NoCopyrightSounds. Watch: https://youtu.be/rc5SMO5bvx0 Free Download / Stream: http://ncs.io/MuffinYO
Views: 956 I.T. Career Skills
Hey Everyone, Have you ever been online Job Hunting and seen a business hiring for a Product Specialist? If so today I'll be explaining exactly what you'll be doing as a product specialist. #CarSalesman #ProductSpecialist #Salesman SUBSCRIBE - http://www.youtube.com/charlestoncarvideos Facebook CCV -https://www.facebook.com/charlestoncarvideoshd/ Make sure to Like & Comment! Join the conversation with us. Vehicles filmed at Dealerships are For Sale. Make sure to visit the dealerships website for detail info about each vehicle. If your watching a video thats older than 90 days you can expect that vehicle to most likely already being sold, unless its a new car. FYI - Charleston Car Videos on YouTube Started in 2011. Back in 2008 is when I started filming cars as a car salesman to give people a better way to see a new or used vehicle. Over the years I ended up selling over 450 vehicles from doing videos. Today 1000's of vehicles have sold from people watching my car reviews in America.
Views: 904 CharlestonCarVideos
BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big organizations consider it as a money saving tactic by outsourcing their back office business to another company where they itself carry out the front office themselves. servicio al cliente trabajos de servicio al cliente puestos de trabajo del centro de llamadas ¿Qué es el servicio al cliente? Representante de Servicio al Cliente خدمة الزبائن وظائف خدمة العملاء وظائف مركز الاتصال ما هي خدمة العملاء ممثل خدمة العملاء serviço ao cliente empregos de atendimento ao cliente trabalhos de call center o que é atendimento ao cliente representante de atendimento ao cliente service management definition customer service training customer service experience resume customer relations representative customer experience job description cs jobs customer support job description guest service manager job description service director job description customer service officer job description client services job description customer care job description customer service rep job description customer relationship manager customer support specialist job description customer service representative job description resume customer service lead job description guest service representative job description customer service specialist job description member service representative job description customer care agent client service representative job description customer service job description for resume customer relations job description customer service job duties bank customer service job description bank customer service representative job description customer service supervisor job description custom officer call center job description customer service director job description customer service manager job description for resume customer service representative job description call center guest services job description retail customer service job description customer service manager interview questions customer service job skills customer service assistant job description customer service job responsibilities customer service jobs examples it service manager job description customer care representative job description customer service manager skills service administrator job description customer service advisor job description sales customer service job description customer service representative job description customer service qualifications customer representative job description customer service representative job duties customer service representative description customer service skills description customer support customer service resume description customer service duties for resume customer service agent job description customer service administrator job description customer service representative duties customer service profile customer advisor job description customer service coordinator job description customer service rep duties customer service tasks service delivery manager job description customer relationship manager job description online customer service jobs customer service associate job description what is a customer service job customer service representative skills customer support manager customer service summary customer service representative responsibilities client manager job description customer service examples care manager job description customer service functions customer service requirements customer service associate duties jd customer service customer service duties and responsibilities customer service job description customer service job role carer job description customer service roles and responsibilities customer service representative jobs customer service responsibilities list client services manager job description at&t customer service jobs call center manager job description customer service positions customer care customer service role customer service manager job description customer service cover letter customer service rep jobs customer representative jobs service manager job description customer service manager duties customer service manager responsibilities customer service responsibilities customer service description customer service duties customer care representative customer service rep responsibilities customer support jobs customer service executive customer care manager customer service manager client service representative non customer service jobs customer service supervisor jobs customer service coordinator
Views: 1888 Self Motivation
No two calls are the same when you work at one of Charter’s customer care call centers. Just ask Customer Care Representative, Alexandria Adams. When customers call in looking for help with everything from billing to adding new service, Alexandria is on the other end of the phone, making sure the process goes smoothly and the customer experience is truly enjoyable. Watch here and see why Alexandria loves her job. If you are interested in a career with us, please visit our career site for the latest job opportunities. https://jobs.spectrum.com/
Views: 14870 Charter Communications
Welcome to our channel! For this video, we interviewed an information technology support analyst. If working with computers and the latest technology interests you then this job is for you! Check out this video to learn more about this awesome job. Subscribe for more videos on anticipated careers and jobs that you might want to do in your future.
Views: 6358 CareerCat
For more information about Radwell International, visit http://www.radwell.com To view other video job descriptions, https://www.youtube.com/playlist?list=PLOi4s-T3_8og7r66BsWQoIkVBJ7oMkQzY For Radical Automation, Radwell's Blog visit http://blog.radwell.com Connect with us on social media: Facebook https://www.facebook.com/RadwellNorthAmerica/ Instagram https://www.instagram.com/radwell_int/ Twitter https://twitter.com/Radwell_Intl Linkedin https://www.linkedin.com/company/radwell-international/ Pinterest https://www.pinterest.com/radwellintl/ #videojobdescription #radwell #repairtechnician #industrialautomation #manufacturingservices #electronicsrepair #repairs #employees #workforradwell Radwell is an independent repair and distribution facility. Radwell International is not affiliated with or sanctioned by any manufacturer whose product is depicted in these videos. Designated trademarks, brand names and brands appearing herein are the property of their respective owners.
Views: 605 Radwell International
The Information Technology -- Technical Support Specialist program equips graduates with the ability to support microcomputer systems, and their users, in stand-alone and networked environments. Often working closely with the end-user, including businesses, organizations and individuals, technical support specialists have a broad understanding of multiple software applications and computer hardware functionality.
Views: 9226 Moraine Park Technical College
At Reynolds and Reynolds, we pride ourselves in our award-winning customer service and support we provide to automotive dealerships. If you are interested in training customers and traveling around the nation, take a look inside the day of a Customer Support Specialist. For more on careers at Reynolds, visit www.reyrey.com/careers.
Views: 22110 Reynolds and Reynolds Careers
Support the stream: https://streamlabs.com/itcareerquestions Multistreaming with https://restream.io/ Use this link to sign up for special Black Hat pricing: http://www.itcareerquestions.com/project-ares-live-at-esports-arena-las-vegas/ ---- Please follow YouTube Community Guidelines found here: http://www.youtube.com/t/community_guidelines all entries that do not comply will not be accepted. Must comply with YouTube Terms of Service found here: http://www.youtube.com/static?gl=US&template=terms
Views: 3410 I.T. Career Questions
A typical project job description includes 4 main part as follows: 1. Job information: job title, reporting relationships, department, job location, manager/supervisor’s title, job code, purpose and objective of the job, job roles… 2. List of main task/duties/responsibilities 3. Contents of Job Specifications • Knowledg/education. • Skill requirements. • Experience. • Abilities. Ability include physical ability, metal ability, aptitudes. 4. Contents of working conditions • Environmental conditions • Job hazards / safety • Machine, tools and equipments Other useful materials for project management that available at projectmanagement123 dot net: • Top 32 free ebooks for project management • Top 12 free tools and techniques for project management • Top 9 skills for project management • Top free 64 project job description templates • 5 steps to writer write an effective project job description • 12 tips to write project job description • Top 12 tips for career development • Top 9 career path tips • Top 14 career objectives • Top 12 career promotion tips • Top 15 ways to search jobs • Top 7 cover letter samples • Top 8 resume samples • 110 project interview questions with answers • 13 types of interview questions and how to solve them • 11 performance appraisal methods (includes appraisal templates and forms) • Top 28 performance appraisal forms • Top 12 salary negotiation tips • Top 9 tips to get high salary The above project job description can be used for fields as: construction, manufacturing, healthcare, non profit, advertising, agile, architecture, automotive, agency, banking, budget, building, business development, consulting, communication, clinical research, design, software development, product development, interior design, web development, engineering, education, events, electrical, exhibition, energy, ngo, finance, fashion, green card, oil gas, hospital, it, entry level, marketing, media, mining, nhs, non technical, oil and gas, offshore, pharmaceutical, real estate, retail, research, human resources, telecommunications, technology, technical, senior, digital, software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac, sales, uk, implementation, network, operations, architectural, environmental, crm, website, interactive, security, supply chain, logistics, training…
Views: 344 Garcia Fabrero
At HubSpot, our mission is to help millions of organizations grow better. But, that wouldn't be possible without the guidance of our remarkable Customer Support Specialists who help our customers understand the HubSpot software in order to grow their business. Hear from Support Specialist in our Singapore office about what makes the day to day of this role so rewarding, and why you should consider a role in Customer Success at HubSpot PS: We're hiring! Our offices in Singapore and Tokyo are growing, and we need more amazing Support Specialists to help in that growth. To learn more about the role or apply, head to the Customer Support Specialist job role at https://www.hubspot.com/jobs/apply?gh_jid=1394954
Views: 716 HubSpot Life
Interview for Customer Support Associate How many projects simultaneously you have worked as an Customer Support Associate? What are the potentials of an elegant Customer Support Associate? What would be your leading endowment as an Customer Support Associate job? What encouragement preparation would you demand being capable to do this Customer Support Associate job? How prolonged do you plan to stay at company if offered the Customer Support Associate position? 10 popular interview questions, commonly asked interview questions, first job interview questions, most asked interview questions, top 10 interview questions, top interview questions, job interview questions, typical interview questions.
Views: 7486 AlphaCode System
What is an Implementation consultant or specialist Implementation Specialist and Implementation Consultants Job Description
Views: 10642 ReleaseManagerjobs
Want to work with the team at Taskbob? Meet them on Super for your next job - http://super.jobs/taskbob Discover and join the smartest teams in India with Super, the sexiest way to find your next job - http://get.super.jobs ————————————————— Taskbob has a vision of creating happy households. Taskbob facilitates instant, high-quality home services for customers, while driving higher productivity for servicemen. We aim to revolutionize home services in India by addressing three of the biggest customer pain points: delays, poor quality and lack of price transparency. At Taskbob we all came together giving up our jobs in investment banking, technology, science & art with a vision to help people lead better lives. We are a bunch of IIM, IIT, NID and St. Stephens graduates who earlier built Shaukk.com, a platform for like minded to connect and follow their passion. But we soon realized, people in India have bigger problems affecting their day to day lives and thus Taskbob was born. —————————————————
Views: 2290 Super
Top 25 Interview Questions and Answers related to Desktop Support L-1,L-2 job positions. This video very helpful for whose people to going for Desktop support/System engineer interview.
Views: 42602 Online Updates
SUBSCRIBE TO MY DAILY VLOG CHANNEL! https://www.youtube.com/user/ThickChickVlogs Tax Support: Assisting customers by managing high level calls for customers working on their tax return with product/software inquiries as well as tax and tax software questions and calculations. APPLY HERE! http://www.teletechjobs.com/req-en-US/019[email protected]home?src=JB-16062&loc=Alabama&utm_source=Indeed&utm_medium=cpc&utm_campaign=Indeed
Views: 1524 ThriftingThickChick
The perfect reply by IT guy to his TL(Team leader).
Views: 2140 Shankar kumar
Go Behind the Scenes of the E-TEAM series! In this episode Tim Wilson and Cornflake talk Product Support. For more information visit the E-Team Headquarters https://www.ernestpackaging.com/solutions/product-implementation-support/
Views: 77 ErnestPackaging
Find Your Fit. Apply at: http://bit.ly/2v7znzJ
Views: 598 Brunswick Corporation
This video is part of an online course, Technical Support Fundamentals, from Grow with Google. Enroll today at https://www.coursera.org/learn/technical-support-fundamentals?utm_source=yt&utm_medium=social&utm_campaign=channel&utm_content=google to get access to the full course. This course is part of the Google IT Support Professional Certificate that prepares you for an entry-level role in IT support. About this course: This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting. Visit https://www.coursera.org/learn/technical-support-fundamentals?utm_source=yt&utm_medium=social&utm_campaign=channel&utm_content=google to learn more! Professional Certificate: https://www.coursera.org/specializations/google-it-support?utm_source=yt&utm_medium=social&utm_campaign=channel&utm_content=google Keep in touch with Coursera! Twitter: https://twitter.com/coursera
Views: 149 Coursera
Urgently Required: "Product Support Assistants" In German MNC, Singapore. 5 Days work week. Monthly Salary up to S$2600. (Basic+AWS+VB+Benefits) JOB DESCRIPTION: #1 German MNC company. #2 At least 1 year of working experience. #3 Salary Up to S$2600 per month (Basic+AWS+VB+Benefits) Requirements: #1 Bachelor's/Master's Degree in related field. #2 Minimum 1 year of relevant working experience. #3 Good in Planning and Organizing. #4 Experience in data Administration and schedule planning. #5 Proficient in Microsoft office, Word, Excel, PowerPoint. #6 Having experience in Logistics & Warehouse will be an advantage. Other Information: #1 5 days work week, Monday to Friday: 8:30 am to 5:30 pm. #2 Salary Up to S$2600 per month. Basic + AWS + VB + Benefits. #3 Location: Loyang Way, Singapore. #4 Must be fluent in English. How To Apply? Interested and suitable candidates kindly forward your updated resume to the following email address below. No Charges will be incurred by Candidates for any service rendered. Please send your updated resume only in MS Word Format to: [ [email protected] ] Please include the following information in your resume: 1) Personal Particulars. 2) Education background. 3) Work experiences in point forms. 4) Reasons for leaving past employments. 5) Current and Expected salary. 6) Date of availability / Notice Period. We regret to inform that only shortlisted candidates would be notified. We wish you all the best in your job search. Important Note: This email address is only to apply for this job in Singapore. So, please don’t send inquiry emails asking for any other sector jobs. It is Free to apply for this job means there is no fees involved for anything while applying for this job. You only need to forward your application by sending in your updated Resume (CV) through email on the given email address, mentioned in the description below. Please be very professional with your words and show professionalism in your application for the job you are applying. Never mention any social media platform name that is Facebook, twitter, Instagram, YouTube etc. in your application. Average Processing Time is more than 2 weeks. (So, Please don’t send spam emails asking about your application’s status, because as already stated before that only shortlisted candidates will be notified.) Please don't forget to Subscribe my channel because There are several other job opportunities in different sectors, also available for many locations such as Dubai, Singapore, Hong Kong, Malaysia, Philippines, New Zealand etc
Views: 3396 Universal Gyan Guru
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 645554 Valuetainment
Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You'll hear a model conversation full of polite expressions you can use at work. I'll teach you the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. I'll also teach you a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace. http://www.engvid.com/learn-english-for-call-centers-and-customer-service-jobs/ TRANSCRIPT Hi. I'm Rebecca from engVid. Being polite is always important, but it's especially important if you have a job in a call centre or in any customer service oriented position. So, let's look at what it sounds like when we meet a polite employee and a rude employee, whether it's on the phone or in person. But this dialogue that we're going to go through is actually on the phone. So, let's listen. Okay, so we have here two employees, Rude Robert and Polite Patricia, and they speak very differently. So let's listen to Robert. Robert answers the phone, and he says; "Yes? Huh?" Patricia says: "Hello. Good morning." Robert goes on: "What do you want?" Patricia says: "May I help you? How can I assist you?" Then Robert says: "Wait a minute." Patricia says: "Just a moment, please." Then Robert can't hear, so he says: "What? Huh? Can't hear you." Patricia says: "I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Now, in this case, we were listening to both people. Right? Let's just go and listen to Robert by himself and see what he sounds like. "Yes. Huh? What do you want? Wait a minute. What? Huh? Can't hear you." Now let's listen to Patricia. "Hello. Good morning. May I help you? How can I assist you? Just a moment, please. I'm afraid I didn't hear what you said. Could you speak a little louder, please?" Who would you rather meet on the phone? Let's continue this dialogue. And Robert continues. Let's listen in. "What else? Is that it?" Patricia says: "Will there be anything else? Will that be all? Is there anything else I can help you with today?" Robert says: "Gimme yer email." Now, you see, I wrote here: "Gimme your email." Okay? That is not proper English; that is not correct English. Don't write like that. But I wrote it like that because when people speak really fast and they speak very casually and very, very, very informally, then it sounds like that. But it's only proper in certain informal situations with your friends or something like that; not in the workplace. Okay? And certainly not in a customer service kind of position. So, you will see some things like that here, but don't try to talk like that or write like that if you have a customer service job. So, Robert says: "Gimme your email." Patricia says: "May I have your email please?" Robert says: "How many boxes do ya want?" Patricia says: "How many boxes would you like?" Now, that's something to really pay attention to. When we change: "Do you want" to "Would you like", it makes a world of difference. "Would you like" is very, very polite, and "Do you want" is very ordinary. So make sure that you use: "Would you like", even if you don't have a customer service job. It's just a much more polite way of speaking. Let's continue. So, Robert says: "How do you wanna pay?" And Patricia says: "How would you like to pay?" Again, we see: "Do you want" or "wanna" and "Would you like". Right? "How will you be paying today?" And Robert says: "Okay. Bye!" And Patricia says: "Thank you very much. Have a nice day. Now, did you notice that when I was reading Patricia's part, I was smiling; when I was reading Robert's part, I wasn't smiling? So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile. All right? And it's true. And if you go back and listen to this video, you might hear my smile even if you're not looking at the video. So try that yourself. If you want to sound friendlier, if you want to sound more polite, if you want to sound warmer - then smile, especially when you're on the phone. And even though people can't see you, they can hear your smile and your warmth. Okay? So, keep these points in mind. They can make or break your career. All right? If you'd like to do some practice on this, please go to our website: www.engvid.com. Thanks very much for watching. Bye for now.
Views: 810713 Learn English with Rebecca [engVid]
In this video we are going to define the job description of a data analyst, what a data analyst does, and the best online course to become a data analyst. ► Full Playlist Explaining Data Jargon ( http://bit.ly/2mB4G0N ) ► Top 4 Best Laptops for Data Analysts ( https://youtu.be/Vtk50Um_yxA ) ► Break Into the Data Industry with the best data analytics online learning resources from Edureka! ( http://bit.ly/2yCbsac ) --- affiliate link to help support this channel!^ Currently the average pay for a data analyst is $76,419 on the button, according to glassdoor I receive a lot of questions about what it takes to become a data analyst and what is a data analyst. Clearing up what a data analyst does everyday and what that description means to someone looking to enter the data science industry What will you actually be asked to do on the day to day as a data analyst. ► Top 4 Responsibilities in the Daily Life of a Data Analyst: 1 ) Mathematics Although mathematics only makes up about 20% of the day to day life of a data analyst. It is still important to have a strong understanding of the foundations of mathematics. - Addition - Subtraction - Multiplication - Division - Most Importantly --- Statistics Data analytics is all about statistics. Most of the statistics will be handled by the tools you are working with, but in order to be a great data analyst it is best to know why the tools are producing specific results. A strong understanding of statistics will be useful to you. 2 ) Computer Programming You must be able to work proficiently in one or more computer programming languages. This make up for roughly 60%-70% of your daily work. in order to analyze data it must be queried (drawn) from a large data warehouse. You will use computer programming languages such as SQL, Python, and R to query data. Before we move on let me define the term Query, if it does not resonate with you. You need strong computer programming skills in order to accomplish this task. As a data analyst you will do a lot of drawing and analyzing data. ► For more info on databases, SQL, and other jargon check out our Video Series on Data Jargon ( https://www.youtube.com/playlist?list=PL_9qmWdi19yDhnzqVCAhA4ALqDoqjeUOr ) 3 ) Know the Tools of the Trade Once you query data from the database onto your workspace you will begin to utilize data analytics tools to process, scrub, and analyze data (data Jargon explained on our Video series ^^^). You will be able to perform these tasks by using tools like Hadoop, Open Refine, Tableau, Apache Spark, etc... As you process the data you will begin to see connections between the data sets. You will see some of the following errors and you will want to remove these in order to ensure that your data analysis is accurate: - Duplicated data - Improperly formatted data - Incomplete data - Inaccurate data - This data will corrupt your findings and could possibly lose you client or employer millions of dollars. Make sure you know how to use those data analytics tools WELL! 4 ) Communicate and Present Insights Data Analyst will also be called upon to clearly and consciously present your research to clients, managers, or executives. Ok, now I know you are curious if you are capable of learning all of these crucial skills. Yes, you can, but there is a clause. You have to learn from the best. The guys over at Edureka.co are the leading professionals in the big data training industry. Based out of India, home to over 101,000 individuals in the data science industry (at the time of this writing). They are eager to make a way for themselves in the new digital economy. They are on the cutting edge of data analytics and eager to teach it to anyone worldwide. Testimonies of increased salaries, new employment, and 597,089 (updated) satisfied learners make edureka the best choice to learn the skills you need in the data industry. Question is will you actually do it. Imagine deregulating yourself for the data industry. Right now, it is a black hole, you don't know what's inside, but it is screaming opportunity from the darkness. TURN ON THE LIGHT and break into the data industry. A future proof opportunity for the next decade and beyond. ► Edureka Big Data Masters Program ( http://bit.ly/2yCbsac ) affiliate link^ ------- SOCIAL Twitter ► @jobsinthefuture Facebook ►/jobsinthefuture Instagram ►@Jobsinthefuture WHERE I LEARN: (affiliate links) Lynda.com ► http://bit.ly/2rQB2u4 edX.org ► http://fxo.co/4y00 MY FAVORITE GEAR: (affiliate links) Camera ► http://amzn.to/2BWvE9o CamStand ► http://amzn.to/2BWsv9M Computer ► http://amzn.to/2zPeLvs Mouse ► http://amzn.to/2C0T9hq TubeBuddy ► https://www.tubebuddy.com/bengkaiser ► Download the Ultimate Guide Now! ( https://www.getdrip.com/forms/883303253/submissions/new ) Thanks for Supporting Our Channel!
Views: 106768 Ben G Kaiser
Interview Questions for Systems Support Specialist.Example when you went above and beyond the call of duty.Do you prefer to work independently or on a team?What would be your leading endowment as an Systems Support Specialist job?What are the potentials of an elegant Systems Support Specialist?What achievements have you gained working as an expertise Systems Support Specialist?
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Interview Questions for Product Specialist.What encouragement preparation would you demand being capable to do this Product Specialist job?What strategic plan did you have as an Product Specialist?What are the potentials of an elegant Product Specialist?What pertinent Product Specialist skills do you possess?What extreme challenges presently do you think an Product Specialist is facing?What achievements have you gained working as an expertise Product Specialist?Do you believe you are over certified for the position this Product Specialist?How many projects simultaneously you have worked as an Product Specialist?10 popular interview questions, commonly asked interview questions, first job interview questions, most asked interview questions, top 10 interview questions, top interview questions, job interview questions, typical interview questions.
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Merchant Cooperative Support Specialist talks about helping customers. Kathleen is a member of the administrative support team. Her main focus is to make sure that your questions pertaining your account, your equipment or your services. She is also responsible for helping to maintain ongoing customer relationships and has the ability to forward questions which may need further support. For more information about the Merchant Cooperative please visit http://www.gomcyes.com or http://www.merchantcooperative.com
Views: 110 Merchant Cooperative
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This Java Programmer Tutorial will help you understand: 1. What is Java? ( 0:24 ) 2. Why use Java? ( 1:05 ) 3. Where can Java be used? ( 1:41 ) 4. Who is a Java Developer? ( 1:53 ) 5. What does a Java Developer need to be good at? ( 2:28 ) 6. What are the responsibilities of a Java Developer? ( 4:20 ) Below are some of the key responsibilities of a Java developer: 1. Integrates Java software, business applications, and websites. 2. Understands the client's vision of a project. 3. Write code to align with the customer's vision. 4. Check if the product satisfies the customer's requirements. 5. Rectify existing issues as soon as possible. 6. Deploy the code into a live environment. A Java developer needs to be good at: 1. Being up-to-date with Java8 and Java9. 2. IntelliJ/Eclipse. 3. Spring framework. 4. Spring boot. 5. Test-driven development. 6. System design. 7. Object-oriented analysis and design. 8. Relational databases, SQL and Object Relational Mapping (ORM). #JavainterviewQuestions #JavaTrainingVideos #JavaProgrammerJob #JavaTutorialForBeginners ----------------------------------------------------------------------------------------- If you have any questions/doubts/suggestions related to this video, please let us know through the comments section below. Also, let us know if you are looking for video of any specific topic, we can create and upload it for you. ----------------------------------------------------------------------------------------- To gain in-depth in Java and to become an expert in Java programming, visit: https://www.simplilearn.com/mobile-and-software-development/java-javaee-soa-development-training?utm_campaign=Java-programmer-Us6g8VrOHls&utm_medium=SC&utm_source=youtube The Advanced Java online course enables students and professionals to comprehend basic terminologies of Advanced Java such as JDBC, Hibernate Query Language(HQL), JSP’s Servlets, and many more, and get acquainted with frameworks like Hibernate and Spring. The Advanced Java course will also familiarize you with SOA and web services. By the end of this Advanced Java online training course, you will be able to accomplish the following: 1. Understand servlet fundamentals like J2EE, HTTP Protocol, HTML, 2. etc. in detail 3. Use parse XML files using DOM and SAX in Java 4. Implement JDBC to communicate with Database 5. Create a JSP by following the directives, and run an application 6. Learn Hibernate Query Language (HQL) and its exciting features 7. Map relationships with Hibernate 8. Grasp fundamental Spring concepts 9. Learn how to configure AOP in a Java application 10. Dive deeply into SOA Architecture 11. Design a SOAP based web service The Advanced Java online course is best suited for students and developers who have a prior understanding of Core Java concepts. For more updates on courses and tips follow us on: - Facebook: https://www.facebook.com/Simplilearn - Twitter: https://twitter.com/simplilearn Get the Android app: http://bit.ly/1WlVo4u Get the iOS app: http://apple.co/1HIO5J0
Views: 52670 Simplilearn