This tutorial will show you how to fix the HP TouchPad's Root Certificate problem with WebOS cloud services
Note(Important): You will need to set the date back to July, 1, 2013!
A vital "root certificate" on webOS devices is due to expire on July 23, 2013. This certificate gives Touchpad users access to HPs cloud services for the App catalogue and Backing up the device. When the "root certificate" expires users will no longer have access to the App catalogue and backed up data. Furthermore HPs online WebOS support is expected to disappear altogether by the end of the year. So it's recommended to backup your personal data and essential Touchpad software to your PC now.
Read the full WebOS Survival Kit Guide Here:
Getting a free App catalog update will fix the "root certificate" problem as long as you downloaded it before July,23,2013. If you are hearing about this after July,23,2013, then you will need to first set the date to July,1,2013. To do this boot into WebOS and go to settings/Date & Time, toggle off the "Network Time". Now adjust the date accordingly and download the Update, once complete comeback and Toggle on the "Network Time" button back to on.
To get the update in WebOS go to Downloads/HP App Catalog. Open the app Catalog and select the categories tab at the bottom. Next click on the "new" tab at the top and Scroll down the page till you see "App Catalog Update". Now install the update and your Touchpad support will continue to work in a post WebOS world.
Note*If you get a message saying the update failed to install, then check the expiry date with this method and reboot. It should report the patch is installed properly after rebooting.
Note*This update requires webOS 2.1+ to be installed. Devices with older versions will need to run the WebOS Doctor first, the latest version is 3.0.5.
How to Test:
You can check the expiry date of your root certificate by installing the "Internalz Pro" free app from WebOS Preware.
Once you have "Internalz Pro" installed open it and go to the following location. ../../etc/ssl/certs/trustedcerts/PalmWebOS.pem/open
After installing the App catalog update your root certificate should say "Expires: 27 April 2037" See the screenshot below.
Note* If you get a message saying the update failed to install, then check the expiry date with this method and reboot. It should report the patch is installed properly after rebooting.
Additional threads and info:
[Video+Guide] HP TouchPad Root Certificate fix for WebOS cloud services:
Important, update for the WebOS Root Certificate
HP to issue root certificate fix, ensure continued access to webOS cloud services
The webOS Survival Kit: everything you need to know should webOS doomsday come
webOS Quick Installer 4.5.0
Download the WebOS Doctor 3.0.5:
Additional WebOS Performance Tweaks:
I would highly recommend doing the following tweaks. Read the full instructional guide in the link below:
Download and install the following packages from Preware:
You should see a noticeable speed improvement while using WebOS. Also a few apps to improve functionality.
-EOM Overlord Monitoring
-Muffle System Logging
-Remove Dropped Packet Logging
-Unset CFQ IQ Scheduler
-Unthrottle Download Manager
-Increase Touch Sensitivity and Smoothness 10
-Quiet Powerd Messages (sic)
-Faster Card Animations HYPER Version
-Advanced Rest Options
-Disk Cache Mod
-Reduce Minimum Brightness
-Unhide Developer Mode Icon
-Ad Blocker OR Max Block -- Do not install both.
-Private Browsing (adds an option to your browser)
Reduce Logging & Patch 'em Up:
This patch require you to log into Skype with the "Phone and Video Calls" app.
Once there place a call to this number using the dialer type: "##5647#"
A logging window will launch, choose to "Clear Logs" first then "Change Logging Levels" and setting logging to "minimal".
Once done, exit the app -- your logging levels are now changed.
If you have never used Preware you can watch this video about Flashing the HP Touchpads A6 Firmware.
You will also learn how to use the WebOSQuickInstall-4.5.0 software to install Preware.
Both of these procedures are highly recommended and can be done as part of your post apocalyptic WebOS Survival.
[Video]How to reflash the A6 Firmware and install Preware