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Search results “Customer and brand loyalty”
Building Brand Loyalty
 
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How important is it to build customer loyalty? Let's take 10 to talk about it. Find out how to improve your business performance with the team at Albanese Branding & Communications with the new web series, Take Ten @ 10! Join our intern, Patrick Zajdel, as he learns from the team at Albanese Branding about the world of marketing and business first hand. VISIT our WEBSITE! ► http://www.albanesebranding.com GOT a TIP? Email us ► [email protected] FOLLOW us on TWITTER! ► http://twitter.com/AlbaneseBrand LIKE us on FACEBOOK! ► http://www.facebook.com/AlbaneseBranding FOLLOW our LINKEDIN: ► https://www.linkedin.com/company/albanese-branding-&-communications-inc- Albanese Branding & Communications 435 York Blvd Hamilton, ON L8R 3K3, Canada Phone: 905 526-0067 Fax: 905 526-0660 Hamilton’s hardest working strategic marketing firm is enthusiastic about tackling your next marketing challenge. CREDITS - EPISODE 05: "BUILDING BRAND LOYALTY" Host: Patrick Zajdel Featured Guest: Kelly Hribljan Executive Producer: Aldert van Nieuwkoop Producer/Director: Dave Mader Director of Photography: Andrea Chan Editor: Safa El Sahani Sound: Andrea Chan All images and featured music were sourced from the public domain.
Views: 2479 Thinkr Marketing
How to create loyal customers
 
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Remember when customer loyalty programs were first introduced? Customers were given a card and told to collect points and brands believed that they were building customer loyalty. Today's customers want to feel valued and listened to; they want personalised experiences that aren't provided to every customer. Customers are loyal when they are engaged with a brand and what it stands for. Examine your brand and define it in terms of the ultimate promise to the customer. What is your customer experience ambition?
Views: 109975 Salmat
Brand Loyalty
 
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Brand Loyalty and its importance to consumer behavior.
What is Brand Loyalty?
 
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Views: 6986 David Preece
How To Build Brand Loyalty
 
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Building Brand Loyalty Having a loyal following of customers is a vital component behind business success. In order to attain loyalty from your users, you need to establish and encourage trust amongst a community of fans. This can be achieved in a number of ways, which we’ll briefly address below, and the video above will expand upon in more detail: Storytelling Creating a story for your business can help keep your brand voice, and messages, consistent, clear and relatable. Reed Hastings, CEO and co-founder of Netflix, utilises this tactic extremely well when discussing the origins of his business: "I had a big late fee for 'Apollo 13.' It was six weeks late and I owed the video store $40. I had misplaced the cassette… Later, on my way to the gym, I realized they had a much better business model. You could pay $30 or $40 a month and work out as little or as much as you wanted.” (Source: The New York Times) This simple tale turns a multi-million dollar business into a relatable idea. Make Connections Social media gives businesses the opportunity to connect and interact with users like never before. Businesses can use social platforms to assess who their audience are, and how they feel about the brand. They can then use this information to personalise their responses, and grow trust in their users by addressing them directly. As well as social media, you can also use surveys, focus groups, and customer analysis to better understand your audience. Personalisation Use the data you collect on your audience, such as purchase history, to personalise your marketing and make individual users feel valued. Offer exclusive, tailored rewards to showcase that you both know, and care about your user base. Reward Loyalty Remember to reward your original customers, especially those who've been there with you from the beginning. If people trusted enough to put their faith in your brand at the beginning, don't forget about them once you get bigger. Use loyalty schemes, and exclusive user discounts and offers, to showcase that you remember those who helped make your brand. These are just a few tips and tricks for building brand loyalty, but be sure to watch the video above for more information, or find out more about our online branding services here: http://www.koozai.com/brand/ Feel free to check out our other useful Digital Marketing posts at: http://www.koozai.com/blog/ https://www.facebook.com/koozai https://twitter.com/koozai
Views: 1449 Koozai
How to Retain Customers and Create Brand Loyalty
 
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How to Retain Customers and Create Brand Loyalty SUBSCRIBE: http://goo.gl/VC0Isb Peter Sage is an Extreme Entrepreneur & Inspirational Speaker Peter Sage is an Inspirational Speaker, Serial Entrepreneur and Renowned Coach. After 25 years of business and personal development his passion is now to help people through spreading his messages, insights and philosophy. Subscribe and enjoy! WEBSITE: http://www.petersage.com FACEBOOK: http://www.facebook.com/PeterSageFan007 TWITTER: http://www.twitter.com/PeterSage007 GOOGLE+: https://plus.google.com/+PeterSage007
Views: 1477 Peter Sage
The fanatical customer and building brand loyalty
 
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Full session from a Concurrent Session at NRF 2018: Retail's Big Show
Brand Loyalty is a Religion
 
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More of a broad topic here, one that applies to all competitors really, but the concept is why people fall into brand loyalty and certain parts of their mentality. Support the show! Buy some shirts! https://www.teepublic.com/user/archaois Or buy some phone cases!! http://www.redbubble.com/people/axbhi... Facebook: https://www.facebook.com/BriHardShow/ Twitch: http://www.twitch.tv/brihard Twitter: https://twitter.com/BriHardGaming Patreon: https://www.patreon.com/BriHard?ty=h Tsu: http://www.tsu.co/BriHard Tumblr: http://brihard.tumblr.com/ Games Featured: Persona 4 Golden Uncharted 4 Pikmin 3 Dark Souls Batman Arkham Knight Tales of Symphonia Sources: NYT: http://www.nytimes.com/2010/12/02/fashion/02SKINDEEP.html HBR: https://hbr.org/2012/05/three-myths-about-customer-eng Religion and Apple: http://www.cnn.com/2011/TECH/gaming.gadgets/05/19/apple.religion/ Apple Ad: https://www.youtube.com/watch?v=r3EbwSOpw_A Henri http://onlinelibrary.wiley.com/doi/10.1002/ejsp.2420010202/abstract HelpScout: http://www.helpscout.net/blog/brand-loyalty/
Views: 15581 BriHard
Dustin Garis: Make Customer Brand Loyalty Competition-Proof
 
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More on Dustin Garis: http://www.thelavinagency.com/speaker... Innovation speaker Dustin Garis describes how the Mr. Clean Car Wash enterprise earned customer loyalty by creating incredible brand experiences, for both kids and adults — a far more effective strategy than merely relying upon a great product.
Customer Segmentation for Brand Loyalty
 
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See how segmentation can help to identify potentially profitable customers to make the loyalty program a success.
Views: 1737 Fractal Analytics
Brand Loyalty (Basic Concept) ? Urdu / Hindi
 
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This Video Give the Basic Logic & basic Concept of Brand Loyalty (Basic Concept) ? Urdu / Hindi ZPZ Education Channel Provided Very Easy & Small Size Educational & Informational Videos Subscribe Must for More New & Latest Best Videos. ZPZ Education Channel Link: www.youtube.com/channel/UCwFzeQDf9cGm_ZeTXV_t5SA
Views: 589 ZPZ Education
Five Ways to Create Customer Loyalty - CX Lesson
 
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Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty. It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer. 1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards. 2. Create an Emotional Connection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated. 3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience. 4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you. 5. Break Down Customer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime. To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge. For information about customer service training go to http://www.TheCustomerFocus.com. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 This video will answer: How to get loyal customers. How do I create customer loyalty? How can I connect with my customers on a personal level? ShepTV is another Shepard Presentation (www.ShepTV.com)
Views: 10165 Shep Hyken
Build brand loyalty through unique customer experiences
 
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James Rix chats with experiential marketing expert Adam Lee about how to create unique customer experiences. Find out more here https://barclaycard.co/2JBX8nY
Views: 126 BarclaycardBusiness
Customer Loyalty Tips from Amazon
 
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Customer Service Training tip from Shep Hyken about customer loyalty, for more info visit www.hyken.com or call 314-692-2200. Since this month is customer-loyalty month, I thought it would be a great time to share some tips from a company who truly knows how to create customer loyalty, and that company is Amazon.com. So, let’s get right into it. Here are five ways Amazon creates loyalty! 1. Put the Customer First – The first question that Amazon asks when rolling out a new program is very simple, “Is this going to be right for our customer?” The second question they ask is, “Is this right for Amazon?” I’d say that makes them the definition of customer focused. By the way, many companies make a mistake and put the second question before the first – that’s if they ever even ask the first question at all. 2. Set It and Forget It – Amazon makes it easy. Think about the last time you were doing laundry or the dishes and used the last bit of the soap – and then forget to pick up more when you went out shopping. Wouldn’t it be more convenient if you could have a button right on the washer, that you can push whenever you notice you are almost out? Then, almost as if by magic, the soap shows up the next day on your doorstep. The great minds at Amazon have it figured out. Amazon has their customers in mind and knows what they want and that is ... convenience! That button feature I just described is their Amazon Dash button. It allows users to have a button that is connected to Wi-Fi, that when pressed, alerts Amazon to deliver the product. This makes it easier than ever for the customer to order consumables that they frequently purchase. You just adhere the button to a convenient place and it is there when you need it. Amazon has created the first step in home automated logistics. 3. Create a Loyalty Program That is So Good That the Customer Would Pay for It – The Amazon Prime Membership, for which customers pay an annual fee, offers free two-day shipping on most purchases. It is all about speed and convenience. Their customers love it and are willing to pay for it! Of course, Amazon Prime Membership doesn’t end with free two-day shipping. They also offer free video and music streaming, unlimited photo storage, a free Kindle eBook every month – plus a rotating section of over a thousand eBooks that are available for free, Prime Early Access to Amazon’s daily lightning deals, and much more. As for the loyalty factor, the average Prime Member spends about $1,200 annually compared to just $500 per year for non-members. 4. Keep the Interactions Human - Amazon.com is a great technology company, and even if you never interact with an Amazon employee, you still feel like you are receiving great service, that is, until the technology fails. So, when it does fail, it’s a simple matter of picking up the phone and dealing with one of Amazon’s very helpful customer service representatives. Amazon recognizes that even with their amazing system, they still need the backup of human support. And, by the way, when the customer is taken care of by an Amazon employee, the customer feels an even stronger connection. This can’t always be said about technology companies, but Amazon once again delivers on what their customers want. 5. Remember Your Customers – There are some very sophisticated ways of tracking customers and getting data on their buying patterns. If used the right way, you can deliver an even better experience. Every time I sign in to Amazon, I’m welcomed with a message: “Hello Shep. Welcome back.” They also make suggestions based on my previous searches and purchases. If I search for a type of product I have already ordered, it even populates “Buy it Again” at the top of my search, making it easy for me to reorder a product. Their system was built to take care of me, because they know me. By the way, it doesn’t matter if it’s online or in person, remembering your customers works in every customer interaction. For information about customer service training go to http://www.TheCustomerFocus.com. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 ShepTV is another Shepard Presentation (www.ShepTV.com)
Views: 2097 Shep Hyken
Strategies for Customer Retention, Customer Loyalty, and Repeat Sales | Brian Tracy
 
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The success of any business depends heavily on the relationships it builds with its customers. In this video, I want to share some strategies for customer retention, customer loyalty, and repeat sales with you. http://bit.ly/2sh6vEX Click the link above to discover the ONE skill the very best influencers, persuaders, communicators, and salespeople all excel at, and how you can excel at it too. “Your company’s most valuable asset is how it is known to its customers.” @BrianTracy (Click to tweet: http://ctt.ec/X3h2E) ___________________ Learn more: Subscribe to my channel for free offers, tips and more! YouTube: http://ow.ly/ScHSb Facebook: http://www.facebook.com/BrianTracyPage Twitter: http://www.twitter.com/BrianTracy Google+: +BrianTracyOfficialPage Pinterest: http://www.pinterest.com/BrianTracy Instagram: @TheBrianTracy Blog: http://bit.ly/1rc4hlg
Views: 23094 Brian Tracy
Brand loyalty and social media.
 
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Gone are the days when one had to spend a huge amount on making a loyal brand for customers. Social media has helped a lot to build your brand loyalty. The generation today are exposed to brands at even earlier ages with the rise of the Internet and social media marketing. These avenues of advertising and branding set a higher bar of competition as more companies look for that one thing that could push their brand to the next level. See the video to make yourself a loyal customer base using social media.
5 types of customer loyalty
 
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From the Marketing Illustrated series - How our loyalty is affected by situation and attitude. A short www.winwoodhaines.co.uk film on the types of loyalty you should identify in your customer base and how this can help you in your business.
Views: 394 winwood haines
Customer loyalty programmes... why bother! : Lance Walker at TEDxTeAro
 
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Lance Walker is the CEO of Loyalty NZ, the company that runs New Zealand's largest and most successful coalition loyalty programme, Fly Buys. Lance will be exploring how loyalty programmes have become a very common marketing strategy, with most businesses offering them in one form or another, and most NZ consumers being involved in several. But do they really work, and do they still have a place in the marketing In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 65511 TEDx Talks
Loyalty Ladder
 
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This video investigates the importance of the loyalty ladder to branding and Customer Relationship Marketing (CRM) in marketing.
Views: 3561 Tim Friesner
Customer Loyalty Marketing: 4 Mistakes you can easily avoid!
 
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Request a software demo of this solution for your mobile app 📱 @ https://www.pulsatehq.com/ In this episode we look at how mobile customer loyalty programs fall down, what pitfalls to avoid and how to take emotional engagement into your company and your app. In this episode, you will learn the following: 0:37 What are the main problems with mobile loyalty programs? We review how sometimes we mistake transactions for loyalty and how having customers working for loyalty which can be counterintuitive. 1:46 Where are the opportunities in customer loyalty marketing? We bring things back to basics and how personalization is very effective to build emotional loyalty. 3:04 How can you win the hearts and minds of your customers through mobile loyalty marketing? We look at the different types of customer loyalty and how they are not all created equal. 9:02 How can we entice customers to connect emotionally to our app or reach a goal? We show you techniques to help connect customers emotionally to your brand. We would love to hear your success stories on customer loyalty or if you have any successes you would like to share in the comments below on customer mobile loyalty marketing. Remember to subscribe if you want to see more great content from us here at Pulsate HQ. ====================================================== Socialize with Pulsate: Subscribe To "Pulsate™" Channel HERE: https://www.youtube.com/c/pulsatehq?sub_confirmation=1 Connect with Pulsate™ on LinkedIn HERE: https://www.linkedin.com/company/pulsate ===================================================== About Pulsate Pulsate is an All-in-One mobile marketing growth stack used by leading mobile marketers to drive sales from their app, increase user engagement and deliver experiences to build brand loyalty. =====================================================
Views: 3269 Pulsate HQ
Customer loyalty in hindi
 
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Thank you friends to support me Plz share subscribe and comment on my channel and Connect me through Instagram:- Chanchalb1996 Gmail:- [email protected] Facebook page :- https://m.facebook.com/Only-for-commerce-student-366734273750227/ Unaccademy download link :- https://unacademy.app.link/bfElTw3WcS Unaccademy profile link :- https://unacademy.com/user/chanchalb1996 Telegram link :- https://t.me/joinchat/AAAAAEu9rP9ahCScbT_mMA
Views: 4542 study with chanchal
Emotion Is The #1 Customer Loyalty Driver
 
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Forrester Analyst Anjali Lai explains the role of emotion in driving brand loyalty. It's not just about how positively or negatively customers discuss their experiences, but how passionately they discuss them as well.
Views: 3771 Forrester
Customer Loyalty Research: How Cult Brands Build Brand Passion
 
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http://602communications.com/ Great brands are usually great customer cult builders. These savvy companies create a tribe of brand evangelists who adopt the company brand as a badge of personal identity. In this three-minute emotional marketing lesson video, customer loyalty researcher Graeme Newell shows how some of the most powerful brands dominate their category by tapping the passion of the tribe. See how these big brands achieved dominance by handing their brand over to their fans.
Views: 1690 Graeme Newell
Customer को Loyal कैसे बनाएँ  | Full Video | Dr Vivek Bindra
 
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In this video, Dr Vivek Bindra is giving tips on how to make the customer loyal to your products. To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Building Customer Loyalty in the Digital Age
 
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Chris Malone shares insights and stories from his award-winning book, The HUMAN Brand, at the iMedia Brand Summit in San Diego, CA on September 9, 2014.
Views: 2336 The HUMAN Brand
BRAND LOYALTY - HOW TO DEVELOP BRAND LOYALTY
 
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Brand Loyalty - How To Develop Brand Loyalty // In this video, I’m teaching you What is Brand Loyalty and How To Build A Brand through Customer Loyalty. Customer Loyalty programs are just one way to build brand loyalty. I’m sharing with you skills you will need to apply inside and out of your business to create loyal customers. DOWNLOAD My BRANDING KIT 👉 http://bit.ly/bbBrandingKit ________ Watch these other great tutorials: Building Brand Loyalty 🎥 https://youtu.be/cH4uoGmXt4Q How to create loyal customers 🎥 https://youtu.be/C1jt6xvISqw How To Build Brand Loyalty 🎥 https://youtu.be/UhmgKTWmW4o _________ My CUSTOMER SERVICE VIDEOS I mentioned: How To Handle Customer Complaints Effectively 🎥 https://youtu.be/oQvet6jXMP8 Customer Relations - How To Improve Customer Service Skills 🎥 https://youtu.be/ZyRjFYdtflY How To Create Awareness For Your Brand - Brand Awareness 🎥 https://youtu.be/4gJ_cfC3USs ★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★ MEET ME 👉 https://youtu.be/zA9nv2qbtg4 DOWNLOAD my personal branding strategy 👉 http://bit.ly/bbBrandingKit ★☆★ CONNECT ON SOCIAL 💃 @BlogginBrandi ★☆★ SUBSCRIBE to my 🎥 YouTube Channel 👉 http://bit.ly/BBYTsub ♦️ Instagram: http://www.instagram.com/blogginbrandi ♦️ Twitter: https://www.twitter.com/blogginbrandi ♦️ Facebook: https://www.facebook.com/blogginbrandi/ ♦️ LinkedIN: https://www.linkedin.com/in/blogginbr... ♦️ Pinterest: https://www.pinterest.com/blogginbrandi/ https://youtu.be/U2lvLlMbBGM
Views: 82 Bloggin Brandi
Jackie Huba - Expert on Customer Loyalty and Word of Mouth Marketing
 
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Jackie Huba's work has been called "the word-of-mouth-gospel" by Forbes magazine. An expert on creating and sustaining customer loyalty, Huba is the bestselling author of Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, and is the co-author of Citizen Marketers: When People are the Message, along with Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. Interactive and engrossing, Huba isolates the strategies organizations can apply to engage their customers like never before. Through her work, Huba has helped companies such as Discovery Communications, Whirlpool, Dell, Rogers, Yahoo, and Kraft to create unprecedented loyalty in their customer base. A co-author of the award-winning Church of the Customer blog (it boasts more than 105,000 daily readers and is ranked as one of the most popular business blogs in the world), Huba's work has also frequently been featured in media such as The Wall Street Journal, The New York Times, Businessweek, and Advertising Age. Huba was a founding board member of the Word of Mouth Marketing Association, is an 11-year veteran of IBM and was named as one of the "ten most influential online marketers" by Invesp Consulting. http://www.speakers.ca/speakers/jackie-huba/ This video is brought to you by Speaker's Spotlight - http://www.speakers.ca - Canada's leading speakers' bureau. Book Jackie Huba as a keynote speaker for your next event by contacting: [email protected]
Views: 10090 Speakers' Spotlight
कस्टमर को वफादार बनाने के तरीके | 5 Formulas For Customer Loyalty | Dr Vivek Bindra
 
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In this video, Dr Vivek Bindra is giving 5 Formulas to make the Customer loyal. Click on following link for Net Promoter Score https://www.youtube.com/watch?v=tUdJOLoXBOg To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Build Brand Loyalty With Relationship Marketing
 
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Relationship marketing is developing customer loyalty and building long-term relationships through interaction and engagement. In this video, you'll learn about other company's strategies and steps you can take to get your relationship marketing off the ground. Video created by TAG. www.tagteam.agency. Offer may no longer be valid.
Views: 424 TAG
Building Brand Loyalty in 5 Steps
 
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Growing a loyal customer base should be a fundamental objective of a digital marketing strategy. Here are five steps to build into that strategy to help ensure success.
Views: 136 Andy Wooles
Build brand loyalty and customer engagement with predictive analytics
 
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Use IBM Predictive Customer Intelligence for Retail to generate deep understanding of customers, then use that insight to inform engagement decisions. This solution aims to help retailers understand and act on data, recommending real-time actions to personalize the customer experience as a way of instilling brand loyalty and building revenue. Subscribe to the IBM Analytics Channel: https://www.youtube.com/subscription_center?add_user=ibmbigdata The world is becoming smarter every day, join the conversation on the IBM Big Data & Analytics Hub: http://www.ibmbigdatahub.com https://www.youtube.com/user/ibmbigdata https://www.facebook.com/IBManalytics https://www.twitter.com/IBMbigdata | https://www.twitter.com/IBMAnalytics https://www.linkedin.com/company/ibm-big-data-&-analytics https://www.slideshare.net/IBMBDA
Views: 1905 IBM Analytics
Winning Consumer-Driven Brand Loyalty in an Age of “Opt-Out”
 
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Led by millennials and high income buyers, customers are seizing control of brand relationships, using online and mobile tools to opt-out of or alter their relationships with brands. Based on his new book, The Opt-Out Effect: Marketing Strategies That Empower Consumers and Win Customer-Driven Brand Loyalty, in this webinar Gerald Smith will explore new ways to manage brands effectively in a digital economy. He will discuss the risks for marketers who remain grounded in traditional paradigms and “push” strategies—and he will propose a paradoxical solution: Empower customers, help them control their relationships with the brands they choose, and enable them to do the things with brands that digital empowers them to do.
Customer Loyalty (Basic Concept) ? Urdu / Hindi
 
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This Video Give the Basic Logic & basic Concept of Customer Loyalty (Basic Concept) ? Urdu / Hindi ZPZ Education Channel Provided Very Easy & Small Size Educational & Informational Videos Subscribe Must for More New & Latest Best Videos. ZPZ Education Channel Link: www.youtube.com/channel/UCwFzeQDf9cGm_ZeTXV_t5SA
Views: 566 ZPZ Education
The Loyalty Factor: Building Employee, Customer and Brand Loyalty
 
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REFUEL, RECHARGE & REENERGIZE YOUR ORGANIZATION The most powerful form of marketing -- word of mouth -- is within the walls of ever company. It's called loyalty, and successful leaders know its value. Drawing on more than 25 years as an expert in the field, author Dianne M. Durkin shows you how to build a loyalty-driven organization from the inside out, based on this deceptively simple formula: Employee loyalty drives customer loyalty, which drives brand loyalty. Durkin's book, The Loyalty Factor outlines the five essential steps to building the Loyalty Factor process, shows CEOs and mid-level managers how they can make or break a loyalty initiative, and provides a guide for managing in times of large-scale change or crisis. The Loyalty Factor features case studies from some of American's most admired companies -- including Amgen, Best Buy, Green Mountain Coffee, KitchenAid, Kronos, Southwest Airlines, Tiffany, Timberland, and Whole Foods. Packed with proven methods for translating allegiance into bottom line results, this timely and practical book shows the power of loyalty in action!
Views: 149 Dianne Durkin
How to Build Brand Loyalty with Partners
 
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The Loyalty Effect states that “Making loyalists out of 5% of customers would lead, on average, to an increased profit per customer of between 25% and 100%. If such a small improvement in customer evangelism can so greatly impact your business, imagine how valuable the loyalty of your partners — your resellers, distributors and agents — could be. Being that most channel partners are supplier-agnostic, you, the supplier, must strive to foster partner loyalty to nurture and grow both your partners and your common customer base. In this 30-minute webinar, you’ll learn how to build brand loyalty with your partners through transparency, trust, and true collaboration.
Views: 198 Allbound Software
5 Tips for Building Brand Loyalty | Murphy Research
 
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Every experience with the brand should be considered an important customer touchpoint, even market research. Rather than treating client sample like panel sample, use it to create a special experience for your customers. A great customer-focused survey will yield high-quality data in addition to making customers more enthusiastic about supporting your brand in the future. For tips on building loyalty through survey research, check out our five tips. More here: http://www.murphyresearch.com/5-tips-for-building-brand-loyalty-video/ Subscribe to our Murphy Research channels here: http://www.murphyresearch.com https://www.facebook.com/MurphyResearch https://twitter.com/MurphyResearch https://www.linkedin.com/company/murphy-research https://plus.google.com/u/0/+Murphyresearch/posts http://www.instagram.com/MurphyResearch https://vine.co/MurphyResearch
Views: 227 Murphy Research
A search for loyalty: John Story at TEDxTAMU
 
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How do companies promote their brand and keep customers coming back for more? Dr. John Story explores the ways in which businesses are able to inspire loyalty among their customers in his insightful Talk at TEDxTAMU. In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 11007 TEDx Talks
Brand Loyalty
 
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Short Slide Show on: Consumer Behavior What is Brand Loyalty Brand Positioning
Views: 11910 ibranz
How to Keep Customers Engaged (and Loyal) in 60 Seconds
 
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EPISODE 3 OF ONE MINUTE WEDNESDAYS WITH DAVID BRIER: How to Keep Customers Engaged (and Loyal) in 60 Seconds Why do so many brands take actions that repel customers, embrace monotony, and encourage customers to seek elsewhere to find something new? In this Episode #3 of One-Minute Wednesdays, I (David Brier) talk about Customer Engagement, a pivotal part of branding, marketing, and entrepreneurship. While a lot of brands focus on how to get customers, too often they lack the correct estimation what it takes to achieve customer retention along with the leadership to implement the proven (and often disruptive) branding steps that retain customers. (Too often, companies focus on sales and lose site of offering such amazing service service that the customer would never think of going elsewhere.) Want to know more? Visit us at http://www.risingabovethenoise.com Want the book called "the brand bible" and "a great book" by Daymond John? Buy your hardcover edition of the Amazon bestseller, Brand Intervention by David Brier, here: http://a.co/eZphlYt customer engagement | customer loyalty | customer retention | brand loyalty | brand disruption | keep customer engaged | brand differentiation | entrepreneurship | branding | marketing | customer relationship management | customer retention | how to get customers | business development | disruptive | how to keep customers | entrepreneurs
Views: 494 David Brier
Customer loyalty; attitudinal loyalty, behavioural loyalty
 
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In this video I briefly explained "customer loyalty" and also its two important types; attitudinal loyalty and behavioural loyalty. Enjoy!
Views: 150 TJ Edu Vlog
How To Measure Customer Satisfaction And Loyalty
 
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Do you want your customers to keep coming back? How are customer satisfaction and loyalty connected? Today I'm teaching how to measure customer satisfaction and customer loyalty. Here are 5 ways: 1. Survey 2. Results 3. Ask your customers 4. Create a refer-a-friend program 5. Use Facebook groups Watch and Enjoy! Marianne DeNovellis ======================== Video by Nate Woodbury BeTheHeroStudios.com http://YouTube.com/NateWoodburyHero
Bond Brand Loyalty | What We Do
 
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Named by Forrester as a leader in loyalty and number one in strategy, we build measurable, authentic and long-lasting relationships between our clients' brands and their customers through a complete combination of services including loyalty design, customer experience solutions, market research, insights and analytics, live events, experiential marketing, and powerful loyalty technology platforms centered around a signature human science approach to brand loyalty. Bond Brand Loyalty is a Maritz Company. For more information please visit www.bondbrandloyalty.com.
Views: 4154 Bond Brand Loyalty
7 Tips To Increase Your Sales | Customer Loyalty | Dr Vivek Bindra
 
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In this Video, Dr Vivek Bindra talks about 7 steps through which you can make your customers loyal and increase your sales without spending any additional money. He also talks about easy steps through which your customer will come back to you. To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
How To Generate Customer Loyalty (Farm Sales Funnel 5 of 6)
 
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Get farm customers to keep coming back. SUBSCRIBE: http://bit.ly/2uw8eV3 POPULAR VIDEOS: http://bit.ly/2tOtR5v ↓↓↓↓↓↓↓↓↓ CLICK “SHOW MORE” FOR RESOURCES ↓↓↓↓↓↓↓↓↓↓ _______________________ RESOURCES / TOOLS All my resources: http://bit.ly/2svhtmZ Chicken Tractor Plans: http://bit.ly/2svje3O Pastured Poultry Packet: http://bit.ly/2uwwbvq Chicken Marketing: http://bit.ly/chickenmarketing How to Start a Farm: http://bit.ly/2uwcXGf Start Broiler Chicken Farming: http://bit.ly/2svLSld Fix My Farm: http://bit.ly/fixmyfarm ________________________ SUPPORT FMS, SHOP FMS FMS Store: http://bit.ly/2tOmZVH ________________________ TOOLS I USE EVERY DAY Farmer’s Best Friend: http://amzn.to/2twbjV0 Mini-Best Friend: http://amzn.to/2tOojYH The Best Pen Ever: http://amzn.to/2tOqefO External Brain Pack: http://amzn.to/2tOtEz9 Daily Affirmation: http://amzn.to/2uwnHEF Protect Your Hands: http://amzn.to/2uwrQIu ________________________ VIDEO EQUIPMENT I USE Canon 80D Video pack: http://amzn.to/2sSvJWv GoPro Karma Drone: http://amzn.to/2tOFhq1 Zoom H4 DAR: http://amzn.to/2tXQrsN ________________________ KEEP IN TOUCH Website: http://bit.ly/2tSnKg9 Podcast on iTunes: http://apple.co/2svjlw8 Instagram: http://bit.ly/2dVs3xR Facebook: http://bit.ly/2el9hOH Twitter: http://bit.ly/2sStjak NOTES: In this series we have been going over how to create a sales funnel. In this video we discuss maintaining your relationship with your farm customers and generating loyalty.
Views: 1658 John Suscovich
Is Brand Loyalty Dead? Customer Retention in the Age of Distraction
 
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Check out this webinar! Retail and e-commerce marketing directors who are looking to strengthen their customer retention and take their loyalty program to the next step. What You’ll Learn: - Hidden tricks for making a major impact on your retention numbers - How to guide customer behavior by going beyond points for purchase - What you don’t know about engaging customers and building long-term relationships
Build Brand Loyalty with newest technology in customer communication
 
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Video e-mail is the newest technology in the communication industry. Build brand loyalty, increase customer satisfaction, reduce advertising costs, increase response rate, product demos, sales announcements, training, advertising, increase referral rate, invitations, customer service, corporate news, presentations all without annoying downloads, pop-up windows, software to install or attachments to open.
Views: 169 joiningsuccess
myStarbucks Rewards - Customer loyalty programme
 
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Our email communications programme for Starbucks welcomed new and existing members to a reinvigorated myStarbucks Rewards and turned a preference into a passion.
Views: 28785 KitcattNohr
Customer Loyalty in the Fashion Industry with Hammitt CEO and NetSuite Cloud Computing ERP (CXOTalk)
 
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How can a rapidly-growing company maintain customer satisfaction and build loyal customer fans? Tony Drockton, CEO of Hammitt, tells CXOTalk how his handbags-focused luxury accessories brand defines the customer differently and keeps adding fans through price integrity, brand integrity and product integrity. For more information and the complete transcript, see https://www.cxotalk.com/video/building-customer-loyalty-fashion-industry “There’s a lot of conflict” in the fashion industry, Drockton explains. “Everybody thought they were fighting over the same one customer. I took a different approach, and I embraced retail partners, both in wholesale, online, offline, always with the vision that the customer is the most important person, and developed a business philosophy, which was all about that customer… The ideal goal for me is, wherever a new fan, an existing fan, or a fan that maybe purchased their Hammitt three years ago encounters us again, they have a similar experience. Advocacy, passion, almost, ‘Wow! I just love that bag. I love Hammitt.’ It’s a goal.” As chief cheerleader at Hammitt, Drockton is the driving force and creative genius behind the Los Angeles-based luxury brand, which has grown 40% a year over the last four years and 300% via online direct-to-consumer sales. As a lifelong entrepreneur, Drockton led startups in the construction and finance industries, before moving on to high fashion with a goal of a successful American brand built on the European model where design and craftsmanship lead, and products are made to order and crafted for a lifetime. Thank you to Oracle NetSuite cloud computing ERP and ecommerce for making this video possible.
Views: 9907 CXOTALK
How to build brand loyalty by giving gifts
 
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How To Build Brand Loyalty By Giving Gifts. When it comes to raising brand awareness and building brand loyalty there are quite a few options open to you. The most obvious one is marketing and advertising, but have you ever thought how powerful giving gifts can be? In this video, I talk about rewarding your loyal fans, customers, suppliers and partners by giving gifts in order to raise awareness and increase the perception people have of your brand. Stay Creative! Col ------------------------------- You can also find me on these other platforms too: Website: https://pixelsink.com Twitter: https://twitter.com/pixelscol Facebook: https://www.facebook.com/PixelsInkDesign Instagram: https://www.instagram.com/pixelscol ------------------------------- If you are growing your own YouTube channel, then you need TUBEBUDDY: https://www.tubebuddy.com/pixelsink MORNINGFAME: https://morningfa.me/invite/pixelsink ---------------------------- if you want to know what gear I use to make my videos, check out my KIT page https://kit.com/pixelscol
Views: 218 Pixels Ink
Can You Move with Your Customer?
 
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Consumers connect with brands, not channels. To drive loyalty brands must keep the customer conversation relevant and consistent to keep your customers engaged with your brand.
Views: 508 Signal